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Choose your collection point

How it works

How it works

1 Select your location

Let us know your departure date and terminal so we can show you the best product selection available.

2 Browse & reserve

From beauty and accessories to food and liquor, reserve items online from 24 hours before your flight, up to 30 days in advance.

3 Collect & pay in store

Once you’ve arrived at the airport head to our in-store collection point where your order will be waiting for you.

Stress-free shopping

Browse and reserve from as little as 24 hours or up 30 days before you travel, so there’s no more rushing at the airport.

Travel exclusives

Take advantage of travel exclusives from big name brands and scoop up products you won’t find anywhere else.

Special savings

Enjoy special offers and extra savings only available when you Reserve & Collect online or via the Club Avolta app.

Get rewarded

Join Club Avolta and collect points as you shop to unlock exclusive member offers, discounts and prizes.

Join Club Avolta

Travel like never before with our global rewards program. Enjoy exclusive rewards from day one.

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FAQs

How long before I travel can I place an order?​
You can reserve online from a minimum of 24 hours up to 30 days in advance of your trip. Order further in advance to enjoy a wider range including brands and products you might not find in-store.
When do I pay for my items?
Payment takes place in-store when you collect your order. You will need a valid boarding pass and proof of ID to collect your order, such as your passport or National ID card. The name on the order must match the name of the ID.
What happens if my travel plans change?
Your order will be available for collection from store opening to closing on your departure date. We understand travel plans can change and so you're under no obligation to collect your order.
Need help?
If you need help with your order or have any queries regarding our products and services, please get in touch with our Customer Service team at customerservices.uk@dufry.com.



Why use Reserve & Collect?

Time

Save time before you travel! Browse world famous brands online and reserve your favourite products, as well as discover new ones, without the rush!

Choice

Reserve online to have the choice of our full product range. You can shop 1000s of items when you reserve up to 30-days in advance.

Exclusivity

World Duty Free offers a great selection of limited edition products and travel exclusives that cannot be found anywhere else.

Start shopping

About payment

  • Payment takes place in store when picking up your order.
  • There are many ways to pay! We accept card payment by Visa, Mastercard, American Express & all major UK debit cards. In addition we accept cash (pounds sterling), selected foreign currency, AliPay and WeChat.
See more in FAQs

About orders

  • Order enquiries can be made by contacting our Customer Service team.
  • You can cancel your order at any time, simply log in to your account and access the section "Order history".

About timings

  • You can place your order between 24-hours and 30-days in advance before your departure.
  • Your order will be ready for pick-up from your World Duty Free store when you arrive at the airport.
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Enjoy rewards from day one when you download our app.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

Qr code
Avolta logo

Enjoy rewards from day one when you download our app.

  • Exclusive offers and discounts
  • Earn points every time you shop
  • Enjoy unique perks and events

Scan
QR code

qr-code
.